Contract Management
Direct Contracting & GPOs Offer the Best Results
These two areas offer great opportunities for emerging and established chains. CRM can help you ensure contracts are written properly and renewed before they expire, which helps protect against unexpected price increases. CRM maintains professional relationships with more than 100 suppliers. In addition, our clients have access to the Chain Links Buying Group which offers discounted pricing on generic paper and packaging goods and a wide variety of generic food products through other GPOs.
Many operators focus on contracting high-volume items that impact up to 75% of total spending. However, this still leaves up to 25% of purchases unprotected. DCs usually require a minimum movement of at least 25 cases per month to stock a contracted item. A GPO can provide protection for pricing on products that don’t meet that requirement.
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CRM’s expertise in distribution and freight management ensured our products got to our distributors at the lowest landed cost and to our restaurants at the lowest prices.Their monthly Price Verification System ensured our Order Guides listed only the products we wanted sold listed and with the correct prices.Their monthly invoice audits identified overcharges and their follow up made sure our franchisees received their credits.The best part is, they guarantee their performance!
CRM’s primary goal is to lower and manage the cost of goods for their clients, however Steve’s background includes working in foodservice distribution. That gives him insight into how to work with foodservice distributors. He listens to the distributor concerns and works with both the distributor and customer to find workable solutions.
The reason we have worked with CRM for twenty years, renewed contracts and worked on new contracts with them is because of the partnerships they build between the distributor and the customer.
When I have approached CRM with one of My products, they thoughtfully look out for their Operator and Distributor also, to ensure that it is a good fit for all parties concerned, before they make their presentation to everyone involved.
Bottom line, Steve and Mike exemplify to the ‘enth degree the Partnership that I look for when I team up with a Food Consultant…Integrity, Knowledge, Honesty, Conscientiousness, Follow Through, Results!
I have found Steve to be customer focused and very responsive. He understands that in a service industry, the customer needs are paramount.
I recently worked with both he and Mike putting together a program for one of their clients that was a very complex concept and I was really blown away at how detailed and engaged they both were. Being that I am on the Distribution side I have worked with more consultants than I could ever name, Steve and Mike are one of the best I have ever worked with.
If you are shopping for consultants, you need not look any further, trust me!